Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.
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Great people make Schneider Electric a great company.
The mission of the Field Services Inside Service Sales Representative is to maximize services revenue by establishing , building and nurturing relationships with assigned portfolio of Proximity Accounts . In addition to account ownership , he can be responsible to manage by delegation from outside sales services some tasks related to Strategic and Targeted Accounts.
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What do you get to do in this position?
- Manage assigned Accounts
o Customer qualification and platforming
o Research contact and identify/plan key initiatives
o Be the Single Point of Contact for the assigned accounts
o Develop and maintain relationship with customer
o Answer customer questions and educate on all SE services
o report on sale and margin of accounts
- Build and manage FS Opportunity Pipeline
o Analyze & qualify opportunities in our CRM
o Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.
o Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, FSR leads and CCC/other sales leads
o Develop cross-selling between Line of Businesses service offer
o Transfer new product sales opportunities to Account Managers from the BUs or Inside Sales from the country
o Quote and close the deal for standard services offer
o Coordinate with all the FS teams and product teams if needed, to satisfy service opportunities
o Keep update the data of Installed Base of the customers
o Document all records of customer history in our CRM.
o Respond on-time and on-quality to On-demand requests from the customers
Experience and qualifications
Education: Bachelor /associate degree in Electrical Engineering
Experience: 2 years IS / Field Service Representative / Customer Care / Sales
Soft skills: sales oriented / results oriented / daring / passionate/ team player/ organized / resilient/ voice clear & understandable/ engaging & enthusiastic
Language skills: English Advance
Skills and Competency
Experience using a Sales CRM (Salesforce)
Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, a culture of wellness, and more great benefits above and beyond a typical employer. Click to find out more about working with us: http://se.com/mx/carreras
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We’re recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric.
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Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
