Office Specialist - Operations [United States]


 
Overview:

Why OCTA

Discover work that moves you in a dynamic and innovative setting. Be part of a team delivering Orange County’s transportation network of today and creating a vision for the future.

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OCTA is the county’s transportation planning commission and public transit operator. With a focus on safety and accountability, we plan, fund, and implement countywide projects that include bus and rail transit, freeways and express lanes, rideshare, microtransit, paratransit, active transportation, and environmental programs.


We’re passionate about creating a balanced, equitable and sustainable transportation system that reflects the diverse travel needs of the county’s 34 cities and 3.2 million residents.


Our employees rated OCTA as a top workplace in Orange County. Come join us on our mission of keeping Orange County moving.


Overview:


Under general supervision, assists base management with a broad range of technical/administrative support; provides selective support to coach operators and base staff.


This is a non-exempt position in Salary Grade H: Min $23.82 – Mid $28.06 – Max $32.29 per hour. The starting salary will be within this range based on qualifications.


The application deadline for this position is Thursday, July 20, 2023.


Responsibilities:

This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to this job.

  • Collects and compiles information for periodic reports and special projects.
  • Maintains and coordinates office paperwork; assists office personnel with various issues, questions, and training.
  • Plans and coordinates events for the division, including but not limited to meetings, conferences, and agency seasonal activities.
  • Reviews and proofs documents, records, and forms for accuracy, thoroughness, and conformity with applicable rules and regulations.
  • Assists Coach Operators with payroll, vacations, bid, and DMV/medical recertification issues.
  • Processes financial documents such as requisitions, expense reports, and travel reports. Collects and compiles information for fixed assets and budget.
  • Maintains assigned purchasing credit card and processes transactions according to policy. Coordinate the receipt of budgets from each department of the division, verifying the accuracy of budget information. Monitor budget expenditures.
  • Maintains and updates skills in personal computer, word processing programs, main frame ACORS, and office procedures.
  • Monitors DMV records to assure all coach operators are in compliance with California Highway Patrol certification standards.
  • Schedules Coach Operators for Annual Required Training (ART) classes.
Qualifications:

Any combination of education and experience equivalent to high school diploma with a minimum of three years clerical experience, preferably in public transportation. Related coursework is desirable.


Knowledge of:

  • Agency work rules and regulations.
  • Record-keeping techniques. Modern office practices, procedures, and equipment, including telephone etiquette and record-keeping techniques.
  • Computer software and spreadsheet applications.
  • Verbal and written communications skills.


Ability to:

  • Maintain records and prepare reports.
  • Plan, prioritize and organize work.
  • Work as a part of a team.
  • Work confidentially and independently.
  • Collect and compile data for inclusion into reports.


Working Conditions/Physical Activities:


(The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. OCTA provides reasonable accommodation to enable individuals with disabilities to perform the essential functions).

Positions in this class typically require:

  • Work may be performed in a stressful, fast-paced office environment, depending upon assignment.
  • Requires ability to understand verbal communication and to respond effectively.
  • Positions in this class typically require: Reaching, Fingering, Grasping, Feeling, Talking, Hearing, Seeing, and Repetitive Motions in computer use.


Compensation and Benefits:


OCTA offers an attractive compensation and benefits package that includes medical, dental and vision health insurance programs, flex time (may be available), paid sick leave, paid vacation and holidays, short-term and long-term disability, life insurance, flexible spending accounts, retirement, deferred compensation plan, educational reimbursement, excellent in-house training programs, free transportation passes for the employee and dependents, wellness and ergonomic programs, and much more. OCTA has a hybrid remote work program. Eligibility is dependent on manager’s approval.


OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.

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