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English Speaking HR Helpdesk Administrator
Location: Hungary - Budapest | Job-ID: 1879 | Contract type: Standard | Business Unit: Human Resources
What can we offer to you?
As a future member of CC family in the HR Service Desk department, you will have the opportunity to
- Form a new function and team
- Use and improve your language knowledge
- Go through a professional and personal development
- Work in a fun and diverse atmosphere
- Have a stable workplace with flexible scheduling, close to office hours Enter the world of HR, with no HR background yet
Your future tasks will be…
Junior HR Service Desk Representatives as the members of first line support team, find the best and the easiest solution for CC employee’s HR related questions and requires. Also, they ensure smooth running of centralised, back office HR functions and processes of different CC locations in international teams.
On a daily basis:
- Answering support queries via tools, phone and email, keeping daily contact with our employees calling from CC locations
- Resolving HR related issues which can occur in their total employee life cycle
- Providing technical support of HR self-service tools and systems
- Running HR admin processes belonging to HR helpdesk
- Advising employees on HR processes and policies
- Maintaining and improving employee satisfaction level
You are the ideal candidate if....
- You have experience in Service Desk environment, having HR helpdesk experience is an advantage
- You have fluency in English both orally and in writing. Having any additional European language knowledge is an advantage
- You have strong computer literacy, including MS package, having knowledge of SAP (HR) tools is an advantage
- You are pro-active, flexible, influencing, enjoying taking place and contributing to the development of a new and forming function
- You have logical thinking, solving problems resourcefully and fast is not a problem for you
- You have outstanding communication skills and customer focused mind-set
- You are trustful, able to handle confidential data in the right manner
- You enjoy working in a team Spanish or Dutch language skills are advantage
About us
With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.
