JOB SUMMARY:
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
- Participating in and Leading Catering Teams.
- Demonstrates self confidence, energy and enthusiasm.
- Understands how to manage in a culturally diverse work environment.
- Uses problem solving methodology for decision making and follow up.
- Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
- Builds a positive work environment by demonstrating self confidence, energy and enthusiasm. Supporting the Management of Catering Operations
- Interacts with other catering employees, customers and guests vendors and suppliers.
- Demonstrates knowledge of all departments within the property.
- Communicates group needs to various departments within the property.
- Prompts handling of all inquiries within market and parameters.
- Creates written and verbal presentations effectively. Ensuring Exceptional Customer Service
- Communicates all details of catering events to operating departments and customers.
- Manages the quality process in areas of customer service and employee satisfaction. Supporting and Coordinating with the Sales and Marketing Function
- Qualifies business and tracks leads.
- Solicits and books meetings, conferences and catered corporate and social events.
- Finalizes and upsells catering arrangements for group/convention business.
- Negotiates and markets to drive sales and create profits.
- Identifies customer needs and all sales opportunities which ensure successful catering events
Job Type: Full-time
Salary: AED2,500.00 - AED5,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Event Organizer: 5 years (Required)
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