Transformational Customer Support Leader [Germany]


 
Company Description


We Hear You

At Behringer, we see the inherent musician in every individual. You are our inspiration. Your aspirations to create, play, and share music drive us to provide transformative products at accessible prices. As an echo to our own humble beginnings, we're dedicated to hearing you, understanding your needs, and equipping you with tools to fulfill your musical dreams. We're not just building equipment; we're fostering a community, empowering you through the universal language of music. Because for us, it's not just about the sound—it's about the experience, the journey, the transformation. Together, we create.


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Job Description


Join our team as a Transformational Customer Support Leader and unleash your passion for revolutionizing customer experiences. We're not your typical corporate environment; we're a tribe of purpose-driven, unstoppable energy givers and positive troublemakers. Fuel your obsession for customers, disrupt the status quo, and drive digital innovation. As a social and planetary advocate, you'll contribute to our mission of changing the world with vengeance. Lead the charge in transforming our customer support and brand experience strategy, implementing cutting-edge technologies, and ensuring compliance. Your deep sense of purpose will fuel our unwavering commitment to delivering exceptional support, driving performance, and leveraging data analytics. If you're ready to challenge norms, make a difference, and create lasting impact, come join us on this extraordinary journey. Together, we'll change the game.


Qualifications

  • Transformational Customer Support and Brand Experience Strategy and Implementation
  • Transformational Technical Support and Service Experience Strategy and Implementatio
  • Transformational Automation and Compliance Strategy and Implementation
  • Transformational Performance and Analytics Strategy and Implementation
  • Transformational Cost Efficiency Strategy and Implementation

Additional Information

Our Values

  • Be Kind
  • Be Clear
  • Collaborate
  • Deliver to Promise
  • Celebrate
Our Culture
  • Deeply Purpose Driven and Passionate
  • Unstoppable Energy Giver and "Positive Troublemaker"
  • Truly Customer Obsessed
  • Disruptive and Digitally Minded
  • Social and Planetary Advocate

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